Current delivery timeline estimates from dispatch are:
*Business Days (excluding public holidays)
|
STATE |
Direct Freight |
Australia Post |
|
NSW |
2-4 days |
5-10 days |
|
VIC |
2-5 days |
5-10 days |
|
QLD |
2-5 days |
5-10 days |
|
SA |
2-6 days |
5-15 days |
|
WA |
8-10 days |
5-15 days |
|
NT |
4-8 days |
5-15 days |
|
TAS |
3-7 days |
5-15 days |
You will receive confirmation by email once your delivery is dispatched.
Delays
Due to the increase in demand or some external conditions, some deliveries might take longer than usual and may result in potential delays. In this case, please refer to the Australia Post or Direct Freight website to track your order.
Shipping Fees
|
Category |
Over $150 |
Under $150 |
|
Machines |
Free |
$15 |
|
Accessories & Books |
Free |
$15 |
|
Spare Parts |
Free |
$15 |
Track your Order
You will receive an email notification with tracking details once your order has been dispatched. Tracking details are also available on your invoice, which you will receive when your order has been despatched.
Returns
Returns for an exchange or repair are available for products that are damaged in transit (ie: before you received it), and faulty out of the box, do not work properly or otherwise do not satisfy the statutory consumer guarantees ("Consumer Guarantees") included in the Australian Consumer Law (please see below regarding the Australian Consumer Law and Consumer Guarantees Act 1993).
Change of Mind
Please choose carefully as refunds or exchanges are not provided if you simply changed your mind or make a wrong decision.
We reserve the right to update and amend this policy at any time with out specifically notifying you, and any revised version will apply from the time it is published. You should check back from time to time to ensure you are up to date with the current policy.
View our full returns policy here.
