Privacy policy

PRIVACY POLICY
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PRIVACY STATEMENT

Magimix Australia Pty Limited (ABN:84 620 840 459) of Unit 3, 43 Herbert street, Artarmon, NSW 2064 (“Magimix”, “we”, “us”, “our”) is committed to respecting your right to privacy and the security of personal information. This Privacy Policy explains how we collect, store, and use your personal information, including via our Website (https://magimix.com.au) (the “Magimix Website”) and describes the practices and processes Magimix has in place to properly manage and safeguard that information. Our Privacy Policy will be continuously assessed against new technologies, business practices and our members' changing needs. Accordingly, this Privacy Policy is subject to change over time without notice, and therefore we encourage you to periodically review this Privacy Policy so that you are up to date with any changes that may have occurred.

You should also read the Magimix Terms of Service accessible at https://www.magimix.com.au/policies/terms-of-service which will apply in addition to this Privacy Policy and may have a bearing on how you interact with Magimix online.

SECTION 1 - WHAT INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT?

When you purchase something from the Magimix Shop Website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse the Magimix Shop Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collection of your personal information, and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent at anytime, by contacting us at https://www.magimix.com.au/pages/contact or mailing us at:
Magimix Australia - Unit 3, 43 Herbert street, Artarmon, NSW 2064

SECTION 3 – WHAT DO WE DO WITH YOUR INFORMATION

We may use your personal information in the following ways:
• to process and fulfill your order;
• to help us learn about your browser and operating system so that we can tailor the Magimix Shop Website to your needs;
• where you have opted in, to send you emails about our products, exclusive offers and other updates; and
• to deal with your enquiries and provide customer service.

SECTION 4 - DISCLOSURE

We aim to confine disclosure of personal information to the primary purpose for which it has been collected, or for a related purpose. This means Magimix will usually only disclose personal information in connection with its business and administrative functions, including when disclosure is necessary to provide you with a product or service that you have requested, or helping us with the running of the Magimix Shop Website online store.
We may also disclose your personal information if we are required by law to do so or if you violate our Terms of Service available at https://www.magimix.com.au/policies/terms-of-service.

SECTION 5 - THIRD-PARTY SERVICES AND OVERSEAS DISCLOSURE

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave the Magimix Shop Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on the Magimix Shop Website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - E-COMMERCE

The Magimix Shop Website is hosted on Prestashop. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Prestashop data storage, databases and the general Prestashop application. They store your data on a secure server behind a firewall.

Payment
If you choose a direct payment gateway to complete your purchase, then Prestashop stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by the store and its service providers.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - COOKIES

We may use “cookies” on the Magimix Shop Website. Cookies are small text files that assist our website retain user preferences to improve the experience of using our website. In some cases, the cookies that we use may collect some personal information. Magimix will treat this information in the same way as other personal information we collect. You are free to disable cookies on your internet browser to prevent this information being collected; however, you will lose the benefit of the enhanced website experience that the use of cookies may offer.

Here is a list of cookies that we use, and their purpose. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
• _session_id, unique token, sessional - Allows Shopify to store information about your session (referrer, landing page, etc).
• _shopify_visit, no data held - Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
• _shopify_uniq, no data held- expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
• cart, unique token, persistent for 2 weeks- Stores information about the contents of your cart.
• _secure_session_id, unique token, sessional -
• storefront_digest, unique token - indefinite if the shop has a password, this is used to determine if the current visitor has access.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Magimix Shop Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If Groupe SEB is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 - ACCESS, COMPLAINTS, QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at https://www.magimix.com.au/pages/contact or by mail at:
Magimix Australia - Unit 3, 43 Herbert street, Artarmon, NSW 2064